This bike is just what is is described to be. A true heavy duty hauler and long range ride. After only one 10 mile round trip here are my thoughts.
Pros. Solid and thoughtful design. Hauls gear well. Great ride. Solid- built like a tank, more like a dirt bike than a MTB. It is heavy and big. I am 6'4" and it is a comfortable ride. But, it is really heavy so when you stop, be ready to catch the weight. Thoughtful- easy controls and grip configuration, upright posture which is perfect for any application that requires looking around. Great ride- the front shock and seat shock make it easy to ride and the hard tail should make hauling a trailer easy once I get that configured. I strapped on about 40 lbs of gear and it was no problem traveling 10 miles round trip over moderate to rough dirt roads. And, only 15% battery usage on that trip. Bonus pro- Birch is an amazing company and their customer service is beyond what I've come to expect these days. They will absolutely work with you and proactively make any issue right.
Cons. Universal trailer compatibility. I purchased a 1 wheel Burley CoHo trailer to meet my needs and while it is a major brand with universal adapters,I'm struggling to fit it to the bike. Bike light placement. A small thing but the great light is mounted so that anything strapped to the front of the bike interferes with the light.